🔒 Privacy Policy

Last updated: September 7, 2026

JollyLights™ operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

JollyLights™ is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with JollyLights™, we may collect or process:

• Contact information, including your name, billing address, shipping address, phone number, and email address.
• Payment and financial information, including payment method, payment confirmation, and transaction details.
• Account information, including account credentials, preferences, and settings where applicable.
• Order information, including products viewed, added to cart, purchased, returned, exchanged, or cancelled.
• Communications, including information you provide when contacting customer support.
• Device information, including browser type, IP address, device identifiers, and network information.
• Usage information, including how you interact with and navigate our website.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or otherwise use our Services.
• Automatically through cookies, analytics tools, and similar technologies.
• From Shopify and service providers that help us operate our store.
• From fulfillment, shipping, payment, marketing, and other business partners where permitted by law.

How We Use Your Personal Information

We may use your information to:

📦 Process & Fulfill Orders

We use customer information to process payments, fulfill orders, arrange shipping, provide tracking information, process returns or refunds, and communicate important order updates.

💬 Customer Support

We may use your information to answer questions, resolve order issues, process claims, and provide customer service.

✨ Improve JollyLights™

We may use browsing, order, and interaction data to improve our website, products, customer experience, and Services.

📧 Marketing & Promotions

Where permitted, we may use your information to send promotional emails, product updates, special offers, holiday promotions, and other marketing communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link contained in those messages.

🔐 Security & Fraud Prevention

We may use personal information to help detect, investigate, and prevent fraud, unauthorized transactions, abuse, security threats, or other illegal activity.

⚖️ Legal Obligations

We may use or disclose information where required to comply with applicable laws, legal proceedings, regulatory obligations, or lawful government requests.

How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate JollyLights™, including:

• Shopify
• Payment processors
• Shipping carriers
• Fulfillment partners
• Customer support providers
• Analytics providers
• Marketing and advertising partners
• IT and cloud service providers

These parties may only process information as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information when necessary to protect our rights, enforce our policies, prevent fraud, or comply with legal obligations.

Shopify

Our store is hosted by Shopify.

Shopify collects and processes certain information about how customers access and use our store in order to provide, secure, improve, and personalize Shopify-powered services.

Information submitted through our website may be processed by Shopify and other service providers in countries outside your place of residence.

For additional information about Shopify’s privacy practices, please review Shopify’s applicable privacy policies.

Cookies & Similar Technologies

JollyLights™ and our service providers may use cookies and similar technologies to:

• Operate the website
• Remember customer preferences
• Analyze traffic and website performance
• Improve the shopping experience
• Prevent fraud
• Provide relevant marketing and advertising where permitted

Depending on where you live, you may have the right to manage or reject certain types of cookies.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

JollyLights™ is not responsible for the privacy, security, accuracy, or practices of third-party websites.

If you visit an external website, we recommend reviewing its privacy policy separately.

Children’s Privacy

JollyLights™ is not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children where prohibited by law.

If you believe a child has provided us with personal information improperly, please contact us so we can review and, where required, remove that information.

Security of Your Information

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no online system, transmission method, or storage system can be guaranteed to be completely secure.

Customers should avoid sending sensitive or confidential information through unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Process and maintain orders
• Provide customer support
• Maintain business and transaction records
• Prevent fraud
• Resolve disputes
• Enforce agreements
• Comply with legal and regulatory requirements

Retention periods may vary depending on the type of information and applicable law.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Right to access personal information we maintain about you.
• Right to correct inaccurate information.
• Right to delete certain personal information.
• Right to data portability, where applicable.
• Right to opt out of certain targeted advertising, sharing, or sales, where applicable.
• Right to withdraw consent, where processing is based on consent.

These rights are not absolute and may be subject to legal limitations or verification requirements.

We may need to verify your identity before processing a privacy request.

Marketing Preferences

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

Even if you unsubscribe from marketing, we may still send transactional or service-related communications regarding your orders, refunds, shipping, account, or customer support inquiries.

International Data Transfers

Your information may be processed, transferred, or stored outside the country where you live.

Where required, we and our service providers use legally recognized safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, legal requirements, or operational needs.

The latest version will be posted on our website with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or would like to exercise an available privacy right, please contact us:

📧 JollyLights.store@outlook.com

JollyLights™ Customer Support